Delete your CommonLight account
You can delete your account in the app at any time, or ask us to do it by email.
In the app
- Open CommonLight and sign in.
- Tap the You tab.
- Scroll down and tap Delete account.
- Tap Delete account, then Delete to confirm.
Your account is deleted straight away and you are signed out.
Without the app
Email privacy@commonlight.app with the subject "Delete my CommonLight account". Send it from the email address you sign in with, or include the phone number you sign in with. We delete the account within 30 days and reply when it is done.
What is deleted
- Your account: name, email address, phone number and profile picture.
- The questions you asked, with their answers and voice recordings.
- Your likes, comments and saved answers, and other people's likes and comments on your questions.
- Your notifications, your devices' notification tokens, and who you follow and who follows you.
- Your subscription records with us.
What is kept
- Subscriptions. Deleting your account does not cancel a subscription. It is billed by the App Store or Google Play, so cancel it there. Apple and Google keep their own purchase records.
- Server logs. Technical logs may hold your account number, but not your name, contact details or questions. They are deleted automatically after 30 days.